Privacy Policy | Celestine Solutions

At Celestine Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect your information when you visit our website, www.celestinesolutions.com.

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

a) Personal Information You Provide via our Form:

Name
Email address
Phone number
Business name (if applicable)
Project details (e.g., web design specifications, project requirements)

b) Information Collected Automatically: When you visit our Website, we may collect non-personally identifiable information such as:

IP address
Browser type
Device type
Pages you visit
Referring URLs
Cookies and tracking technologies (see Section 5 for more details)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request
To process and manage your web design projects
To communicate with you about your projects, updates, and related services
To improve the functionality and content of our Website
To analyse and track usage data for improving our services and user experience
To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

With third-party service providers who assist in providing our services (e.g., hosting providers, payment processors, etc.) who are obligated to protect your data
In response to a legal request or to comply with applicable laws and regulations
To protect the rights, property, or safety of Celestine Solutions, our clients, or others

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognise your preferences and improve our services. You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our Website.

6. Data

Access: You have the right to request a copy of the personal data we hold about you.
Erasure: You can request that we delete your personal data, subject to certain exceptions.

To exercise any of these rights, please contact us at info@celestinesolutions.com

7. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting data over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Links to Other Websites

Our Website may contain links to external websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Celestine Solutions
Email: info@celestinesolutions.com